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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Reading Your Meter

Meter Reading

Knowing exactly how much energy you use in your home is the first step in being smart about the way you can manage the power you use and save money!

Measuring energy use

Meters keep track of the energy usage in your home based on the kWhs consumed. For example, a 1500W portable heater on its highest setting can consume 1.5 kWh every hour it operates. By reading your meter, you can calculate the energy use. Just like we do when we read your meter.

Learning to read your meter

Meters are either electronic with an LCD readout, or have four to five dials.  As you consume energy, the readings increase. To read your meter, begin by recording the number indicated on the far right dial and continue until all dials have been recorded.  For electronic meters, simply take note of the KWh reading.

Here’s an example of an LCD meter reading:


LCD meter


Here’s an example of a meter reading using dials:

meter reading using dials


Recording your energy consumption is smart!

Keeping a record of your energy consumption at regular intervals helps you understand just how much energy your home is consuming. And, knowing your energy consumption habits may help you improve the energy efficiency in your home, which could lead to savings on your electricity bill. Record your readings on this chart.