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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Reading Your Meter

Meter Reading

Knowing exactly how much energy you use in your home is the first step in being smart about the way you can manage the power you use and save money!

Measuring energy use

Meters keep track of the energy usage in your home based on the kWhs consumed. For example, a 1500W portable heater on its highest setting can consume 1.5 kWh every hour it operates. By reading your meter, you can calculate the energy use. Just like we do when we read your meter.

Learning to read your meter

Meters are either electronic with an LCD readout, or have four to five dials.  As you consume energy, the readings increase. To read your meter, begin by recording the number indicated on the far right dial and continue until all dials have been recorded.  For electronic meters, simply take note of the KWh reading.

Here’s an example of an LCD meter reading:


LCD meter


Here’s an example of a meter reading using dials:

meter reading using dials


Recording your energy consumption is smart!

Keeping a record of your energy consumption at regular intervals helps you understand just how much energy your home is consuming. And, knowing your energy consumption habits may help you improve the energy efficiency in your home, which could lead to savings on your electricity bill. Record your readings on this chart.