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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Hot Water

From showers to doing dishes and laundry, the convenience of hot water is undeniable and hot water use can account for 20% of an average 3-4 person family's annual energy bill. Here are some Smart Habits to help you use your hot water more efficiently:

Kitchen Tips
  • Soak and rinse pots and dishes in cold water instead of hot.
  • Use only enough hot water to do your dishes - don't fill the sink if you don't have to.
  • Do not pre-rinse dishes when using a dishwasher.
  • Wash only full loads in the dishwasher and skip the dry cycle by selecting the eco-settings.
  • Never let hot water run while you do other things like cleaning counters, sinks, etc.
  • Do not defrost food under warm, running water.
Bathroom Tips
  • Take short showers, 10 minutes or less, whenever possible.
  • Showers tend to use less hot water than baths.
  • Never let hot water run while you clean the bathroom.
  • Turn off your hot water while shaving and use only for rinsing.
  • Avoid using hot water to prevent condensation on your toilet during summer months.
  • Use a minute timer to help limit shower time.
Easy, Low Cost
  • Install low flow shower heads and faucet aerators. A water-efficient showerhead uses about 50% less water and saves an average of $25/yr.
Laundry Tips
  • Wash only full loads of clothes.
  • Use cold water as much as possible.
Plumbing Tips
Easy, Low Cost
  • Fix leaking hot water pipes and faucets as soon as possible.
  • Insulate hot water copper piping near your water heater, but be sure not to insulate the relief valve at the top of the tank.
  • Install low flow shower heads and faucet aerators. A water-efficient showerhead uses about 50% less water and saves an average of $25/yr.
  • Consider renting a well-insulated NB Power hot water heater.
  • Consider a toilet with an insulated tank when planning to buy a new one. This will help prevent condensation. Also, look for water saving low flush models.

Hot water – 20% of your energy use