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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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Emergency Response

NB Power is committed to ensuring public, employee and environmental safety and New Brunswickers can be confident in the collective emergency response capabilities.

The effectiveness of our emergency response program is continuously assessed through drills and exercises, evaluated by our regulator, the Canadian Nuclear Safety Commission.

We also participate in a Provincial Nuclear Emergency Preparedness Exercise that tests the effectiveness and integration of our own emergency plans, and those of our response partners.

Nuclear Emergency Preparedness and response plans are tested continuously,  through drills and exercises to ensure timely and accurate response capabilities and to improve public awareness and preparedness.