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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

On the Job

 

Before starting your next job

Call NB Power 1 800 663-6272 to:

  • Mark underground lines
  • De-energize and insulate overhead lines
  • Raise overhead lines
  • Provide warning signs for hazardous areas

Look for overhead wires before moving equipment or tools.

Workers should keep clear of all large equipment working around power lines. 

Minimum safe distances

  • Up to 750 volts - 0.9 metres (3 feet)
  • 750 to 100 kilovolts - 3.6 metres (12 feet)
  • 101 to 250 kv - 5.2 metres (17 feet)
  • 251 to 345 kv - 6.1 metres (20 feet)

Underground power lines

Some power lines are buried as little as one foot underground. Don't take a chance. Be sure you know where power lines are located before digging. NB Power provides a line locate service free of charge to all New Brunswickers.

before starting your next job