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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

The independent Residential Billing and Metering assessment is complete. The full report is available here

Appliance Meters

Appliance Meter Lending Program

Along with the New Brunswick Public Library Service (NBPLS), we are pleased to offer you appliance energy meters that measure how much energy your appliances use. You can borrow the meters, free of charge, from any public library.

The meter allows you to monitor how much energy the appliances in your home use over a period of time. You can use that information to identify ways to use less energy.

All you need is an NB public library card (available for free at your public library). To get a library card, click here.

To reserve an appliance meter, click here.