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The independent Residential Billing and Metering assessment is complete. The full report is available here

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NB Power releases findings from review into winter billing concerns

April 25, 2025

Fredericton, NB – A third-party assessment released Friday shows NB Power’s systems are working properly and there is no evidence that smart meters are over-reporting power consumption.

The independent operational assessment, which was conducted by KPMG Canada, found higher bills were driven by two main factors: higher rates and more power used during colder weather. Similar results were found in …

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