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Home
/ Accounts & Billing
/ Understanding Your Bill

Understanding Your Bill

Reading a Typical Bill

The kind you receive in the mail or the PDF version available in your online account.

Reading an Unmetered Account Bill

The type of bill you receive when you have an unmetered account.

Looking into a high bill

Nobody likes to receive a higher-than-expected bill. There are many factors that can affect your power bill—some of which aren’t obvious.

Rate Schedules and Policies

This manual defines the policies and electricity rates for New Brunswickers.

View the information we include with bills sent by mail.

Back of Bill Message

View the information we display on the back of bills sent by mail.

Reading your Meter

Learn how to read the meter at your home.

Key Conditions of Service

Important information about the service NB Power provides.

Track and Manage Your Energy Use

As we modernize the grid, we’re putting the power in New Brunswickers’ hands – the power to manage your energy use.

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Questions / Comments Ask Us

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