Skip to main content

Sign Up | Login Contact Us Français

Type your question here

Accounts & Billing

Account Summary
View Bill Make a Payment Consumption History Billing & Payment History Account Statement Manage Profile Manage Contact Information and Alerts Manage Permissions Moving

Billing and Payment
Paperless Billing Sign in and make a payment Pre-authorized Payment Plan Equalized Payment Plan Pay Through Your Bank Other Ways to Pay Cancel a Payment

Payment Assistance
Payment Arrangements Report Late Payment Payment Assistance Resources

Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use
Electricity makes things possible
Outages

Report an Outage

Current Outages

Future Planned Outages

During an Outage
How Power is Restored Frequently Asked Questions Downed Power Lines Electrical Accidents After an Outage

Storm Preparation
Generators Generator Safety Outages and Weather

Power Restoration
Products & Services

Water Heaters
Tank Sizes and Rental Rates Benefits of NB Power Water Heaters Monthly Hot Water Charges Water Quality How To Your Questions Terms and Conditions
Lighting Service
For Your Home For Your Business About Our Lights Service Requests
Tree Maintenance
Why How Your Trees Requesting Tree Maintenance

Electric Vehicles
Benefits of EVs Choose your EV Charge your EV Plug-In NB - Electric Vehicle Rebates Electric Vehicle Home Charger Package
SureConnect Service
Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry Success Stories

Residential
Rates Building and Renovations
Moving
New Customer Checklist
Net Metering
Enrol Case Studies FAQs
Gift Cards

Landlord Service Plan

Business
Rates Demand and Energy Solutions for business
Electrical Wiring Permits
Your Questions Electrical Wiring Permit Application Building Permit / Waiver
Embedded Generation
Additional Resources
Save Energy

Energy Saving Advice
Heating and Cooling Hot Water Appliance and Lighting Business - Energy Saving
Tools and Resources
Appliance Meters Appliance Calculator

Beat the Peak
What is Peak Demand?
Peak Rebate Program
Program Guidelines Success Stories
Energy Star Portfolio Manager®
Quick Start Guide

My Energy

Events and Training
Energizing Efficiency Conference
Efficiency for Business

Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

Electrical Safety
At Home On the Job
Working around Transmission Lines
How the Process Works Important Guidelines and Considerations
Dam Safety

Emergency Preparedness
Are you Prepared? Flooding Downed Power Lines Vehicle Accidents Involving Power Lines
Meter Safety

Pole Safety

Nuclear Safety
Safe and Prepared Emergency Response Synergy Challenge Radiation Safety Environmental Protection Waste Management
Corporate Safety

COVID-19
Doing our part to help contain the spread of COVID-19
Grid Modernization

Building Tomorrow's Grid
Smart Grid and Cybersecurity Third Party Resources

Smart Meters
What to expect during smart meter installation EUB Positive Decision Questions and Answers about Smart Meters Smart Meters and Privacy The Facts about Smart Meters and Radio Frequency Myths vs. Facts: The Truth about Smart Meters What Was Said

Smart Grid Atlantic
Shediac Smart Energy Community Project
Conservation Voltage Reduction Project

Siemens Partnership

Shediac Smart Energy Community Project
About Us

News & Media Centre
Contacts News Blog
Accountability & Reports
Plans Annual and Quarterly Reports
Regulatory
EUB General Rate Application Nuclear Advanced Metering Infrastructure Non-Consequential Load Loss Rate Design Variance Account Recovery Filing

Our Business
Customer Service Generation Nuclear Transmission & System Operator
Projects
Advanced Small Modular Reactors Dalhousie Decommissioning Fredericton South Reliability Project Mactaquac Project Mactaquac - Alkali-Aggregate Reaction Mitigation Operations Milltown Decommissioning Nepisiguit Falls New Brunswick/Nova Scotia Transmission Reliability Project Pilot Projects PLNGS Domestic Wastewater Treatment Plant Upgrade

Who We Are
Our Management Team Board of Directors 25 Year Club
In the Community
First Nations Relations Community Events Partnerships Point Lepreau Nuclear Generating Station
Learning
Discovery Station Learn About Electricity Teacher's Information
History

ENERGIZING OUR FUTURE
Strategic Plan 2023-2035

Careers

Our Energy
Integrated Resource Plan System Map Wind Energy
Our Environment
Our Policy
Purchasing & Tenders

Surplus Items for Sale

Home
/ Grid Modernization
/ Building Tomorrow's Grid
/ Third Party Resources

Third Party Resources

General Information:

Natural Resources Canada: https://www.nrcan.gc.ca/climate-change/green-infrastructure-programs/smart-grids/19793
Smart Grid Innovation Network: http://www.sgin.ca
Smart Energy Consumer Collaborative: https://smartenergycc.org

Radio Frequency:

Health Canada: http://www.hc-sc.gc.ca/hl-vs/alt_formats/pdf/iyh-vsv/prod/meters-compteurs-eng.pdf
Industry Canada: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html

Accuracy:

Measurement Canada: https://www.ic.gc.ca/eic/site/mc-mc.nsf/eng/lm03961.html

Grid Modernization

Building Tomorrow's Grid

Smart Grid and Cybersecurity

Third Party Resources

What to expect during smart meter installation

EUB Positive Decision and Timeline

Questions and Answers about Smart Meters

Smart Meters and Privacy

The Facts about Smart Meters and Radio Frequency

Myths vs. Facts: The Truth about Smart Meters

Smart Grid Atlantic

Shediac Smart Energy Community Project

Siemens Partnership

Conservation Voltage Reduction Research and Demonstration Pilot Project

Questions / Comments Ask Us

Questions / Comments Ask Us

© Copyright 2023