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Storm Update: The storm remains an active system and outages are scattered across the province. Crews are working as safely and efficiently as possible to respond to emergencies and restore power. We will update estimated times of restoration (ETRs) as more information becomes available and encourage customers to keep checking the website for updated information. Please report any new outages at www.nbpower.com/reportoutage.

Customer Service

Our Customer Service team is committed to your satisfaction and loyalty. Their focus is always on customer interaction, market development, account management and energy counsel. 

We pride ourselves on constantly improving our call centre capacity and customer information technology to help us deliver our "Easy To Do Business With" service strategy.

Statistics
Number of customers: 400,000+
Number of street lights: 68,000+