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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

SureConnect Service Enquiry

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Thank you for your interest in our SureConnect service.

At this time the service is available in Fredericton, Moncton, Rothesay and Tracadie and their surrounding areas. To better serve you, please fill out the short questionnaire below and a member of the SureConnect team will be in contact with you.

Please note: Due to the volume of orders in New Brunswick and COVID-related supply chain challenges, we are experiencing considerable delays for installation of SureConnect (February 2021).