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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Electrical Safety

Electricity is all around.

Keep yourself and your family safe by following simple electrical safety rules at home and on the job.

Talk to us 1 800 663-6272.  Whenever you dig, plan to move buildings or need to know about clearance regulations, talk to NB Power. If you see a disconnected or fallen wire, an open power transformer enclosure, or a kite caught in overhead wires – call us, we'll send an expert.