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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Emergency Response

NB Power is committed to ensuring public, employee and environmental safety and New Brunswickers can be confident in the collective emergency response capabilities.

The effectiveness of our emergency response program is continuously assessed through drills and exercises, evaluated by our regulator, the Canadian Nuclear Safety Commission.

We also participate in a Provincial Nuclear Emergency Preparedness Exercise that tests the effectiveness and integration of our own emergency plans, and those of our response partners.

Nuclear Emergency Preparedness and response plans are tested continuously,  through drills and exercises to ensure timely and accurate response capabilities and to improve public awareness and preparedness.