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Due to a planned technical upgrade, our self-serve options will be unavailable from 5:00 p.m. Friday, May 16 until 11:00 p.m. Monday, May 19, both on the phone and through your online NB Power account. You will not be able to access your account balances or payment arrangement information. We apologize for any inconvenience. You can still call to report an outage or message us on social media for other questions!

The independent Residential Billing and Metering assessment is complete. The full report is available here

My Energy

 

The My Energy Portal was turned off in May 2021 and we launched a new and improved SaveEnergyNB website in 2022.

This new and improved website features energy saving tips and programs for homes and businesses to help you save on your energy bill while being more comfortable.  Now you have even more information at your fingertips!

You can still view details of your energy consumption through your NB Power online account but make sure you visit SaveEnergyNB for articles, education and tips, and incentives.