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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

My Energy


Understanding your home’s energy use is the first step to saving money on your power bill.

How do I access the My Energy Portal?

If you already have an online profile, simply sign in to your NB Power account to see your personal energy information.

View your energy information


Don’t have an online profile? It’s easy to sign up and get access to energy saving information. You will need a copy of an NB Power bill with your account and meter numbers to get started.

Sign up here

What is in the My Energy portal?

NB Power’s My Energy portal gives you access to detailed information about your home’s energy use and energy savings tips.


Progress tracking: You'll see how your home's energy use changes over time and across seasons.


Ideas on energy efficiency: You will find ways to save energy, including information on rebates and other special programs we offer.