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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Smart Meters

Putting the power in your hands

Smart meters are one of the ways NB Power is modernizing the power grid to provide you with the best possible service into the future.

A smart meter looks similar to the current meter on your home. What makes it different is that it allows two-way communication, over a secure network, giving you the information you need to see and manage your energy use.

Smart meters across Canada

 

 

What are the benefits of smart meters?

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KNOWLEDGE IS POWER

Your online access to detailed energy information will help you make informed usage decisions.

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QUICKER SERVICE

Smart meters enable us to remotely connect and reconnect service to your home so you get quicker service at a time that’s convenient for you.

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FASTER POWER RESTORATION

In many cases, smart meters will send notices to NB Power when the power is out. This allows us to start the restoration as quickly as possible so we can get the power back on faster.

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GREENER OPERATIONS

NB Power can do more work remotely and that means fewer visits and lower carbon emissions.

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SAVE WITH HIGH BILL ALERTS

You will be able to set up alerts to let you know when your energy use goes up and get tips on how to lower it so you can stay on budget.

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A MODERN GRID

Smart meters are part of a new modern digital energy network that will benefit all New Brunswickers.