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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Tree Maintenance Request

Do you have a problem tree on your property? Before we can assess the issue, we need to know if this tree is at risk of disrupting electrical service, or is a safety concern. Use this form to help us determine if your tree meets our requirements for removal.

If you see a tree blocking a road, a broken tree/limb laying on a line or in danger of falling on a line, or smoke/sparks coming from a tree, contact us immediately at 1 800 663-6272.

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Please confirm the following information before submitting your tree maintenance request