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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  


All electric utilities across North America have an annual tree management program designed to ensure electricity is delivered safely and reliably to customers.

Our expert forest technicians identify necessary work areas throughout the province and use a combination of clearing methods to safely prevent trees from growing too close to power lines.

  • tips

    If a tree or power pole catches fire, call 911! The operator will notify your local fire department and NB Power. Never attempt to put out a fire near a power line.