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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Storm Preparation

preparing for outages

Storms happen. With them come rain, wind, snow, lightning and sometimes power outages. While most power outages don't last long, every household should have an emergency plan, just in case.

Build a 72 hour kit that includes :

  • Water and non-perishable food
  • Manual can opener
  • Flashlights and fresh batteries
  • First aid kit
  • Battery powered radio
  • Extra keys to your car and house

Learn what else to include in your kit by reading our emergency guide “Are you prepared?” .

Download emergency guide

What to include in your 72-hour emergency kit



How else you can prepare

  • Make sure back-up heating is properly vented and in good working order.
  • Let us know if your contact information has changed or if you have medical equipment that needs electricity to run. A medical form is required for our medical list.
  • Have a corded phone or fully charged mobile phone on hand to help you check for the latest outage information.