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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

Need help with your NB Power bill? We can help.

Corporate Safety

The safety of the public, employees and environment is our top priority.

Maintaining a strong safety culture within the company is demonstrated through the commitment to follow all safety rules. Employees are responsible to ensure they are engaged and making use of the best tools, personal protective equipment and appropriate working standards.  

There is a focus on employee health and wellness through programs including:

  • Employee and Family Assistance Program
  • Return to work program
  • Joint Health and Safety Committees