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As we are still experiencing weather related outages, this will be a multi-day event before all customers are restored. Please check our web site often for estimated times of restoration.

Please keep a safe distance of at least 10 meters from any downed infrastructure (lines, transformers, trees) and do not approach downed lines as they can still be energized

We understand being without power is difficult, and our teams are here to help. If you do experience an outage, please ensure you report it at nbpower.com/reportoutage. It is the only way to ensure we know your power is out. 

Product Information

What equipment is included with my rental?

Rental service includes:

  • GenerLinkTM meter mount transfer switch (30 amp, non-surge)
  • 40-foot GenerLokTM cord with L14-20 or L14-30 plug end

Your SureConnect Service also includes ongoing customer support and maintenance to help ensure your system continues to operate safely and reliably.

What is a GenerLokTM cord set?

 

GenerLokTM is a unique fitted connector, exclusively available for the GenerLinkTM device that lets you plug your generator directly into GenerLinkTM without needing a separate interconnection box. GenerLokTM easily connects to GenerLinkTM and locks the power cord safely in place when GenerLinkTM is being used. The cord is heavy duty and outdoor rated.

What are the physical measurements of the GenerLinkTM device?

  • Diameter: 16.5 cm (6 ½ in)
  • Depth (13.3 cm (5 ¼ in)
  • Weight: 2.5 kg (5 ½ lbs)

What are the technical specifications for the GenerLinkTM device?

Please see the technical specification sheet here.