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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Smart Thermostat Pilot Project

We want to thank the 600 customers who participated in this first-of- its kind pilot project. Their participation in this innovative research project is helping to make a positive difference for our province and environment.

The first phase of research was conducted with 50 participants in the Greater Fredericton area in the winter of 2106. We expanded the research pool in the winter of 2017 to include 600 participants in Fredericton, Oromocto, New Maryland, Moncton, Riverview, Dieppe, Quispamsis, Rothesay and Grand Bay-Westfield which concluded the end of March 2017. The National Research Council is currently tabulating the results of the research which will be available in early summer.

Thank you again for your interest in helping us ‘beat the peak’ to avoid a big surge in electricity demand on winter mornings in New Brunswick by using smart thermostats.