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Accounts & Billing

Account Summary
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Payment Assistance
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Understanding Your Bill
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Electricity makes things possible
Outages

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During an Outage
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Benefits of EVs Choose your EV Charge your EV Plug-In NB - Electric Vehicle Rebates Electric Vehicle Home Charger Package
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Before you start Rental and Pricing Information Product Information & Installation Using your GenerLink™ with your generator SureConnect Service Enquiry

Residential
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Business
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Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

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Meter Safety

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Smart Meters
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Shediac Smart Energy Community Project
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The independent Residential Billing and Metering assessment is complete. The full report is available here.

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For Students

What students need to know

Whether you are connecting for the first time or moving to a new location in the province, we’re here to help!

Helpful Information

New Customer Checklist

A checklist to help make opening and managing your account easy

Get connected

Request service

Connecting or Disconnecting Power

As soon as you know your move-in date, complete this on-line form.

Online Moving Wizard

Energy Saving Advice

Tips and Advice

Low and no-cost tips to save money at home

Find Out More

Notify Us

Report An Outage

Let us know if you are experiencing a power outage.

Report An Outage

Information

Understanding Your Bill

Learn more about information included in your bill.

Find Out More

Payment Arrangements

Having Trouble Paying Your Bill?

We understand there are many reasons why you may not be able to pay your bill on time. We want to help.

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