New Brunswick's energy efficiency programs have moved to a new website
Visit saveenergynb.ca
We’re upgrading our systems. During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More
If there is a street light that has burnt out in your neighbourhood, we would like to know about it so we can have it replaced or repaired. Please report the problem using this online form. If you see any power lines down or something about a pole or line that doesn't look right, please call us as soon as possible. Our customer service number is 1 800 663-6272. Please remember, if wires or poles are down, stay at least 33 feet (the length of a bus) away from them as they can be very dangerous.
Please provide any information that will help our technicians to locate the defective light. For example: civic address, intersection, landmarks, etc.
Note: For information on security and privacy of information, please read our Privacy Policy.
© Copyright 2025