No. Planned Outage Text Alerts are optional.
You will continue to receive planned outage notifications by automated phone call.
No. At this time, text alerts are for planned outages only. Unplanned outage text alerts will be introduced after planned outage text alerts are fully launched. There are still some grid modernization improvements required before unplanned outage text alerts can be implemented.
NB Power does not charge for text alerts. Messaging and data rates may apply.
Yes, you can opt out at any time through your NB Power online account or by replying STOP.
Text alerts are sent to the mobile number listed as your Outage phone number.
Review the Planned Outage Text Alerts Terms and Conditions.
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