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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
Find out how we’re supporting our customers, and see which services remain suspended.


Our commitment to New Brunswickers

New Brunswickers can once again benefit from our residential, commercial and industrial energy efficiency programs. Our community outreach program remains on hold. We’ll continue to do our part to contain the spread of COVID-19 by respecting physical distancing and safety protocols.  

Consultation and approvals

Through 2017 and beyond, NB Power will seek appropriate environmental approvals with the Province of New Brunswick and follow application and review processes for financial approvals to be defined by the Energy and Utilities Board (EUB).

The life achievement recommendation follows a fact-based decision process involving NB Power’s Board of Directors, balancing environmental, social and technical, and cost considerations. It also follows a comprehensive public engagement effort that gathered values-based input from approximately 10,000 New Brunswickers who participated online, in person and in writing.

 NB Power will continue to engage closely with First Nations on the life achievement project to facilitate meaningful participation in potential economic opportunities, environmental stewardship of the Saint John River, including fish passage, and other means that recognize and help restore First Nations’ connection to the river.