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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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M. Disconnection of Service


Rate Schedules and Policies Manual

M. Disconnection of Service

RSP M-2

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A security deposit or additional security deposit for a total estimated two (2) average operating months' billing based on the actual use may be collected as a condition of reconnection of service.

A service call fee will be charged as outlined in Section O - Fees and Charges, Service Call Fees.

Any Account disconnected for nonpayment cannot be reconnected in the name of another member of the household unless satisfactory payment has been received and security deposit arrangements have been made.

Reconnection of
Service cont'd

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disclaimer | NB Power - RSP 9 August 1999