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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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J. Optional Facilities

Rate Schedules and Policies Manual

J. Optional Facilities



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Pole mounted metering is permitted by NB Power for maypoles (refer to Section K - Connection of Customer Facilities) and non-fixed premises when the following conditions are met:

  • If NB Power supplies the pole, NB Power will set it and charge the Customer. This pole is a NB Power Facility. See Section O - Fees and Charges, Optional Facilities Charges.
  • The Customer will install service entrance equipment as specified in the Utility Service Entrance Standards issued jointly by the electric utilities of New Brunswick. The customer is responsible for the maintenance and transfer costs of the pole mounted service entrance equipment.
  • NB Power will make the connection(s) and install the meter. Metering Equipment or conduit will not be installed on a pole with primary facilities attached, except when primary metering is being used.
  • The Customer pays the Nonstandard Service Entrance - Location charge. See Section O - Fees and Charges, Optional Facilities Charges.

If a Customer requests an Underground Service Loop, the Customer must meet all the requirements of Section I - Extension of Facilities - Optional Underground.



If a Customer requests that existing operational facilities be removed, the Customer pays a non refundable contribution to cover dismantling costs and the sacrificed life value of the assets removed.

Removal of


Applicants are expected to pay the full amount of the contribution in advance. Acceptable forms of payment include certified cheque, bank draft or cash. The exception is municipal, provincial or federal government departments which provide letters of intent.

Payment of


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disclaimer | NB Power - RSP 1 October 2000