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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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J. Optional Facilities

Rate Schedules and Policies Manual

J. Optional Facilities



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Optional facilities are facilities required by a Customer that are different from standard distribution facilities which NB Power would normally provide. Examples of optional facilities include, but are not limited to:

  • Underground facilities, covered in Section I - Extension of Facilities - Optional Underground;
  • back lot service;
  • Residential Service Customers requesting three-phase service;
  • choice of a route different from that selected by NB Power
  • a facilities use requested by, and allocated to, the sole use of a customer, which would not normally be allocated for such use.

Optional Facilities


The optional facilities charge recovers the difference in construction costs between what NB Power normally supplies and what the Customer requests and is provided. All charges related to optional facilities are non-refundable.

The optional facilities charge equals the total cost of the facilities less the NB Power investment for the equivalent standard overhead facilities.

The NB Power investment is equal to the total estimated cost of the equivalent standard overhead facilities less any customer contribution towards those facilities.

If a Customer requests the use of materials not normally stocked by NB Power, the charges for purchase, installation and maintenance must be borne by the Customer; the Customer must also retain ownership.

As an exception to this, NB Power will contribute towards the cost of a dry type transformer an amount equal to the charge for an oil-filled transformer that would normally have been supplied.

Optional Facilities


A maintenance charge is a non-refundable contribution determined by NB Power to recover above normal operating, maintenance and replacement costs resulting from a Customer's request for optional facilities. These charges are specified in Section O - Fees and Charges, Optional Facilities Charges.

Charge for
Optional Facilities


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disclaimer | NB Power - RSP 1 September 2019