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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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G. Services Available to Customers


Rate Schedules and Policies Manual

G. Services Available to Customers

RSP G-6

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Provision of Service to Unmetered Customers

NB Power installs outdoor Christmas lighting for incorporated cities, towns, and villages when no licensed electrical contractor is available to perform the work. The Customer is charged for this work.

If connections or disconnections to NB Power Facilities are required, the Customer will be charged the actual costs for this service. No connection fee is charged. The minimum energy charge is for one week as specified in Section N - Rate Schedules and Rate Application Guidelines, Miscellaneous Rate Schedules.

Outdoor
Christmas
Lighting

Customers must supply Canadian Standards Association (CSA) approved equipment, deliver it ready to install to the site where the installation is to occur, and maintain it after the installation.

Applicants will pay all charges for extending service to unmetered and miscellaneous services. Refer to the Unmetered Rate Application Guidelines and the Miscellaneous Rate Schedules in Section N for examples of these services.

With NB Power's approval, the Applicant may choose metered service at the General Service Rate. Applicants will pay all charges for extending NB Power's facilities to these services and are responsible for maintenance and transfer costs of the service entrance equipment.

Miscellaneous
Services

Work on Customer Facilities

The Customer may request NB Power to construct, relocate, maintain, or remove Customer Facilities. NB Power will act as a contractor when no licensed electrical contractor is available to perform the work. The Customer is charged for this work.

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disclaimer | NB Power - RSP 1 October 2000