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COVID-19 Information: New Brunswickers can continue to benefit from our residential and business energy efficiency programs. The Community Outreach Program remains on hold to help prevent the spread of COVID-19.

Our employees and contractors follow pandemic operational plans aligned with Public Health to keep everyone safe.

Prior to an employee or contractor going inside your home or business, health screening will take place. Results of screening will determine if the appointment will proceed and the type of protective equipment to be used. We appreciate our customers’ patience and flexibility as we navigate the impacts of COVID-19 together.

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B. Definition of Terms

Rate Schedules and Policies Manual

B. Definition of Terms


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A record of a Customer's business transactions with NB Power for electricity consumed and services rendered.


Three or more self-contained dwelling units each having a separate entrance from a common hallway, lobby, or stairway.


Any person who applies or on whose behalf an application is made for any service provided by NB Power (ie. a potential Customer).


The period of time for which a Customer is billed for services provided by NB Power.


Energy and Utilities Board of New Brunswick as provided for in the Energy and Utilities Board Act Chapter E-9.18.


A natural person or legal entity with whom NB Power has a business relationship. This can be an individual, an organization or group and can include a prospective customer.

Business Partner

A building used primarily for public worship.


NB Power's total cost of extending its facilities. For standard overhead distribution facilities, the Construction Charge is the estimated cost times the contribution ratio specified under "Section O - Extension Of Overhead Facilities Charges.


One or more contracts grouped together which set the terms and conditions of NB Power's relationship with a Business Partner.

Contract Account

An individual, partnership, organization, corporation, institution, or business that is receiving or has received electrical energy or electrical services in New Brunswick from NB Power.


All facilities beyond the Delivery Point provided, owned, and maintained by the Customer (excluding Metering Equipment).


The place defined by NB Power at which the Customer's Facilities and NB Power's Facilities are connected. Delivery Point is more specifically defined in Section K - Connection of Customer Facilities, Delivery Point.


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disclaimer | NB Power - RSP 16 March 2007