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Understanding Your Bill
Reading a Typical Bill Reading an Unmetered Account Bill Electricity usage and what it means for your bill Rate Schedules and Policies Bill Inserts Back of Bill Message Reading Your Meter Key Conditions of Service Track and Manage Your Energy Use Residential Billing & Metering Assessment Standardized Billing Home Energy Estimator
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Energy Efficiency Programs

New Brunswick's energy efficiency programs have moved to a new website

Visit saveenergynb.ca
Safety

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Grid Modernization

Building Tomorrow's Grid
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Smart Meters
Meter Choice What to expect during smart meter installation Questions and Answers about Smart Meters Myths vs. Facts: The Truth about Smart Meters Smart Meters and Safety Smart Meters and Privacy Smart Meters and Radio Frequency What Was Said

Smart Grid Atlantic
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Siemens Partnership

Shediac Smart Energy Community Project
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Projects
Belledune Clean Fuel Project Mactaquac Project Milltown Decommissioning NB / NS Interprovincial Transmission Line Project Pilot Projects Rusagonis Switching Station Renewables Integration Grid Security (RIGS) Project Saint John Corridor Project Static Synchronous Compensator (STATCOM)

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In the Community
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Strategic Plan 2023-2035

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Purchasing & Tenders

Surplus Items for Sale

We’re upgrading our systems.   During this time, you may have missing information or estimates in your online usage graph. Some bills may be estimated. Any differences will be fixed automatically once actual meter data is received. The meter will continue to measure your energy use correctly. Your electricity service will not be affected. Learn More

Search Outages

Use this form to search for current unplanned outages.

You may search using your phone number or the eight digit account number displayed on your bill.

Use this form to search for current unplanned outages.

You may search using your phone number or the eight digit account number displayed on your bill.

Phone Number

Account Number